Introduction
Welcome to The Lavish Stay. By using our website and booking services, you agree to these Terms and Conditions. Please read them carefully.
Booking and Reservations
1. Booking: All bookings must be made through our official website or by contacting our reservation team directly. A valid credit card is required to secure your reservation.
2. Confirmation: Upon booking, you will receive a confirmation email with the details of your reservation. It is your responsibility to review the confirmation and ensure all details are correct.
3. Payment: Payment for your stay will be processed according to the terms outlined at the time of booking. Additional charges may apply for extra services or amenities.
4. Cancellation and Refunds: Cancellation policies vary depending on the rate and room type. Please refer to the specific terms provided during the booking process. Refunds will be processed according to our cancellation policy.
Guest Responsibilities
1. Check-In/Check-Out: Check-in time is [Check-In Time], and check-out time is [Check-Out Time]. Early check-in and late check-out are subject to availability and may incur additional charges.
2. Behavior: Guests are expected to behave in a respectful manner. Any behavior that disrupts other guests or damages hotel property may result in eviction and/or additional charges.
3. Personal Belongings: The Lavish Stay is not responsible for any loss or damage to personal belongings. Please secure your valuables in the provided safe or with our front desk.
Use of Facilities
1. Hotel Amenities: Use of hotel amenities, such as the pool, gym, or spa, is subject to availability and may have specific rules or restrictions. Please inquire at the front desk for details.
2. Smoking Policy: Smoking is prohibited in all indoor areas of the hotel. Designated smoking areas are provided outside. Violations may result in a cleaning fee.
3. Pets: Pets are not allowed on the premises unless otherwise stated. Service animals are welcome and must be accompanied by appropriate documentation.
Liability
1. Limitation of Liability: The Lavish Stay is not liable for any indirect, incidental, or consequential damages arising from your stay or use of our services.
2. Force Majeure: We are not liable for failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or other emergencies.
Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of the revised terms.
